1. Qualification

A referred user must be new, complete required account checks, make a qualifying first paid top-up, and remain eligible through the campaign risk window. Free credits alone do not qualify.

2. Reward credits

Referral credits are promotional service credits. They cannot be withdrawn, redeemed for cash, refunded, sold, or moved to an organization. The campaign states the amount and expiry; the example workspace uses a 90-day expiry.

3. Risk review

Arc.AI can review device, organization domain, IP, payment method, account pattern, refund behavior, and other fraud signals. Self-referrals, circular referrals, batch accounts, and refund arbitrage do not qualify.

4. Reversal

Unused reward credits may be revoked when the qualifying payment is refunded or charged back, the campaign terms were not met, or fraud or abuse is identified. Reversals are recorded in the promotional ledger.

5. Attribution and changes

Every reward is tied to a campaign and source attribution. Campaign amounts, thresholds, caps, expiry, and availability may change prospectively; issued credits retain their recorded terms unless revoked for a stated eligibility reason.

6. Contact

Email sales@arcnovatech.info with the account email, campaign, referral code, and qualifying order.